Withdrawals & Refunds
Refund Eligibility Before close / sold out

To be entitled to a refund, a player must withdraw before registration closes or before the event becomes sold out.

If an event is listed as “sold out”, different rules apply (see “Sold Out Events” section).
Withdrawing from a Home Tour Event Before deadline
  • If you withdraw before the stated deadline, you may choose:
    • Apply payment toward another event hosted by the Local Tour, or
    • Receive a refund.
  • If applying your fee to a future event, you must notify the Tour Director via email.
  • The fee will be held on account by the Local Tour Director.
Credits may not be applied to membership fees and may not be carried over to future seasons.
Withdrawing from an Away Tour Event Visiting players
  • If you withdraw before the stated deadline from an event not hosted by your home Tour:
  • The host Tour Director will automatically refund the visiting player within one week after the tournament concludes,
  • Unless the player emails a request for the payment to be held on account (same guidelines as a home Tour event).
Sold Out Events Replacement required
  • If you withdraw after the tournament is listed as “sold out”, you are eligible for a refund only if the host Tour Director can find a replacement player in the same flight.
Sold out tournaments are different because numbers are locked, prize pools are finalized, and other players have been denied entry. This policy applies to all AGT tournaments and takes precedence over the originally stated registration deadline.
After the Registration Deadline 7-day window
  • If you withdraw after the registration deadline, refunds are only available up to 7 days prior to the event.
No-Show Policy No refund
  • If a player does not show for an event, no refund will be given.
  • The player’s ability to play future events may be revoked (at the Local Tour Director’s discretion).

Posted: 1/29/2024 4:40:03 PM